Why do you book 2-hour arrival windows instead of giving me an exact time?

The 2-hour arrival window refers to the period of time during which your mover will show up ready to work at your home, office or alternate job site. It’s important to reserve the entire window in case a previous job runs longer than expected or your team members encounter heavy traffic.

For your convenience, your mover will give you a call 20-30 minutes in advance of arrival just so you aren’t stuck waiting around longer than necessary.